Wednesday, May 25, 2011

Airtel Vacancies in Nigeria : Team Lead, Process & Business Analysis Jobs May 24th, 2011 Airtel Vacancies in Nigeria : Team Lead, Process & Business Analysis



Airtel Nigeria one of the leading telecommunications company in Nigeria is recruiting.
Ever since Airtel took its first step in the world of telecommunications, there has been no looking back for it… and for its employees. Airtel-ites bring a new meaning to their daily work routine by exploring newer ways of working, taking risks, going on unchartered paths and by just doing things THAT HAVE NEVER BEEN DONE BEFORE.

Team Lead: Process & Business Analysis
Airtel Vacancies in Nigeria , Team Lead, Process & Business Analysis

1.  Job Purpose
  • To devise and implement the corporate and SME sales processes
  • To do data analysis and MIS reporting for the enterprise segment
2. Key Accountabilities
Airtel Vacancies in Nigeria , Team Lead, Process & Business Analysis
Job Description
Business analysis and profitability
  • To analyse the data for the enterprise and SMB customer base for business operations and management reporting
  • To recommend interventions required basis the data analysis for furthering the business interests
Customer end metrics
  • To ensure right customer metrics and KPIs are measured and reported
Process standardization
  • To ensure the SMB and Enterprise sales processes are adhered to for seamless customer delivery
  • To work with BE team to align the processes for the enterprise segment
  • o ensure correct KPIs reporting for the enterprise segment through billing and IT interventions, if required
3. Dimensions
Airtel Vacancies in Nigeria , Team Lead, Process & Business Analysis
§ Business monitoring and control § Process Adherence
4. Skills & Knowledge
Educational Qualifications & Functional / Technical Skills
  • Bachelors in Marketing, business management, engineering or computer science
  • Should be good in analytics
  • BE / process exposure will be an advantage
Relevant Experience (Type of experience and minimum number of years)
  • 5+ years of commercial/business management experience
  • 2+ years of industry experience

Other requirements (Behavioural etc.)
  • Ability to work cross functionally with teams
Airtel Vacancies in Nigeria , Team Lead, Process & Business Analysis


Airtel Vacancies in Nigeria , Team Lead, Process & Business Analysis

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